Service · Reliability
Your AI is live. Is it right.
More businesses are running AI than are testing it. It demos beautifully, then quietly gets worse — a wrong answer to a customer, a number that doesn't add up, a bill that doubles — and nobody notices until it costs something.
What we do to it.
- — Test it against reality. We build a test set from your real cases — the enquiries, documents and questions it actually sees — and score it. Not a demo. A grade.
- — Gate every change. Nothing about the AI changes — a prompt, a model, a setting — without passing those tests first. The AI cannot quietly get worse.
- — Watch it in production. Wrong answers, slow answers, strange patterns — surfaced to us, before your customers surface them to you.
- — Control what it costs. A surprise AI bill is a symptom of an unwatched system. Budgets, caps and per-feature cost visibility.
Illustration — an eval gate, working
Try to ship a bad change.
Every change to an AI feature runs the test set first. Press the button — some changes pass, some don’t. The ones that don’t never reach a customer.
Signs this is for you.
- — An AI feature is already in front of customers or staff, and testing it means “someone tries a few questions.”
- — It was great at launch and feels worse now, and nobody can say why.
- — The monthly AI bill moves and no one can explain the movement.
- — A vendor built it, left, and now it’s yours to worry about.
We hold our own AI features to exactly this standard before they ship. This service is that standard, applied to yours.
Tell us where you are.
A few questions, one at a time. You end with your problem stated clearly — useful to you even if we never work together.